Budva Taxi App Privacy Policy

Berlin GmbH LLC, registration number 1467717.06, with its registered address at 212 N. 2nd St. STE 100, Richmond, KY 40475, operates Budva Taxi App and the related website under the Budva Taxi brand. This Privacy Policy applies to passengers, drivers, support requests, and website visitors who interact with the platform.

The service is a taxi request publication and connection platform. It is not a transportation operator, does not dispatch drivers as an employer, and does not process passenger ride fares.

The platform is intended only for individuals who are at least 18 years old. By registering, verifying a phone number, or continuing to use the service, you confirm that you are at least 18 and that the information you provide is accurate.

Users and drivers must review and accept the applicable Terms of Use and this Privacy Policy before registration is completed.

Passenger accounts require enough information to create and publish a ride request, communicate with a driver after acceptance, and keep the service operational.

Driver accounts require a broader set of data because the platform is intended for official taxi service providers who may receive ride requests from nearby passengers.

Passengers and drivers register with mobile phone numbers. To complete login and verification, Budva Taxi App sends one-time codes through third-party communication service providers. Phone numbers must therefore be shared with those providers to perform the verification process.

The platform also uses third-party map, geolocation, and address-search providers, including services comparable to Google or Mapbox. Search results and suggested addresses are provided through those services and may not always be complete, current, or 100% accurate.

When a passenger publishes a ride request, the system may send it to nearby registered drivers. The Driver App may show the passenger's name, verified mobile phone number, pickup point, destination, and approximate fare information so each driver can independently decide whether to accept or reject the request.

Budva Taxi App does not assign a passenger to a specific driver. If a driver accepts, the passenger can receive the driver's relevant identifying and vehicle information so the parties can arrange the ride directly.

After acceptance, communication and any ride arrangement take place directly between passenger and driver. Budva Taxi App does not control whether the parties communicate by phone call, messaging app, SMS, or another direct method chosen by them.

We use personal data to create and maintain accounts, verify identities through phone-based authentication, publish ride requests to relevant nearby drivers, and support direct communication after a request is accepted.

We also use data to calculate and display approximate fare information, record driver-side platform fees after a driver independently accepts a request, display account balances and debt-limit status in the Driver App, monitor misuse, review driver onboarding materials, respond to support requests, enforce platform rules, and maintain basic service integrity.

Displayed fare information is an estimate prepared using route information, travel duration, and tariff logic derived from official local pricing references. It is shown for advance information only and is not a binding fare guarantee, payment undertaking, or transport quote issued by Berlin GmbH LLC.

Because route data, traffic conditions, map results, and third-party address services can vary, Budva Taxi App does not guarantee that a displayed destination, travel time, or estimated price will be fully accurate in every case.

Personal data may be shared with third-party providers only to the extent reasonably necessary to operate the platform, including verification, hosting, infrastructure, analytics, support, and map or geolocation services.

Data may also be disclosed when required by applicable law, a valid legal process, or a binding order from a competent authority.

We retain personal data for as long as reasonably necessary to operate the service, protect security, review disputes, enforce financial records relating to driver platform usage, and comply with legal obligations.

Users may request deletion or account closure by contacting the official support address. Some records may still be retained where retention is reasonably necessary for fraud prevention, dispute handling, accounting, compliance, or legal defense.

Budva Taxi App uses reasonable technical and organizational measures to protect personal data, but no digital system can guarantee absolute security, uninterrupted availability, or zero risk.

Driver documents may be reviewed for onboarding and platform integrity, but Berlin GmbH LLC cannot guarantee 100% authenticity or completeness of every document submitted by a driver. Drivers are responsible for ensuring that all uploaded records are true, valid, and current.

We may update this Privacy Policy from time to time to reflect platform, operational, legal, or technical changes. The latest version published on the website or in the app will control from its effective date.

Questions about this Privacy Policy, deletion requests, or account-related privacy concerns should be sent to the official support address below.

Budva Taxi App may display third-party advertisements, sponsored placements, commercial recommendations, affiliate content, promotional banners, or other commercial messages within the website, app, email, support flow, or push-notification surfaces. Berlin GmbH LLC does not guarantee the accuracy, legality, availability, safety, quality, pricing, or truthfulness of any such advertising or third-party claim and does not assume responsibility for losses, disputes, or reliance arising from those materials.

Any relationship, purchase, booking, click-through, communication, or reliance involving an advertiser, sponsor, affiliate partner, or promoted third party is solely between the user and that third party unless Berlin GmbH LLC expressly states otherwise in writing. Responsibility for advertising content remains with the advertiser to the maximum extent applicable, and the user's use of or reliance on such content remains at the user's own risk and discretion.

Budva Taxi App may request permission to send push notifications, badges, sounds, alerts, reminders, marketing messages, service notices, account warnings, operational notices, promotional messages, security alerts, and other visual or audible device communications. If the user enables those permissions, Berlin GmbH LLC may use them from time to time for operational or commercial purposes permitted by law and platform rules.

The app may also request foreground or background location access and other device-level permissions where such access is relevant to ride requests, nearby-driver visibility, support, fraud prevention, or future platform features. If the user disables or restricts those permissions, some features may degrade, become unavailable, or function differently. Notification delivery, background execution, and permission behavior also depend on device settings, operating systems, networks, manufacturers, and third-party services, none of which are under Berlin GmbH LLC's full control.

Any payment used to settle a driver’s outstanding platform-account balance is separate from the passenger ride fare. Budva Taxi App does not collect, hold, process, or mediate passenger ride payments.

Driver account payments may depend on app stores, payment gateways, banks, card networks, infrastructure vendors, fraud tools, identity tools, communication vendors, or other third parties. Berlin GmbH LLC does not accept liability for delay, refusal, charge failure, chargeback, fraud flag, processor outage, app-store issue, payment reversal, settlement failure, or any other failure or dispute caused in whole or in part by a third-party financial or technical provider.

Berlin GmbH LLC may, at any time and without separate prior notice except where mandatory law requires otherwise, assign, sell, lease, license, outsource, restructure, merge, split, delegate, transfer, or otherwise reorganize all or part of Budva Taxi App, the website, the related developer accounts, operating rights, intellectual property, commercial relationships, data-processing operations, or business assets to an affiliate, purchaser, successor, investor, operator, contractor, or other third party.

Where legally permitted, personal data, operating records, and platform relationships may be transferred as part of such a transaction or operational change. Continued use after any such change constitutes acknowledgment that the service may be operated, maintained, or controlled by a successor or different authorized party under substantially similar or modified policies and terms.

If Berlin GmbH LLC explores financing, investment, sale, merger, outsourcing, licensing, developer-account migration, white-label distribution, or another business reorganization, it may, where reasonably necessary and legally permitted, disclose or allow limited review of relevant platform records, support records, analytics, operational files, and personal data to lawyers, accountants, auditors, technical vendors, publishers, investors, purchasers, successors, or other advisers under confidentiality, transactional, or legal safeguards.

Users acknowledge that the data controller, operator, publisher, support structure, infrastructure stack, monetization model, app-store identity, or third-party provider lineup may change over time. Berlin GmbH LLC does not guarantee that the current operating structure, store account, developer-account configuration, or commercial model will remain unchanged, and continued use after such a change signifies acceptance of the updated processing context to the extent permitted by law.